How do I make a complaint about my programme?
We are very sorry to hear you are wishing to make a complaint about your programme.
Please contact the Global Online Support Team and we will endeavour to resolve your complaint as quickly as possible whilst ensuring that any issues are investigated as thoroughly as possible before providing a final response.
For further advice on submitting a complaint you may wish to visit the Complaints page via My Napier - https://my.napier.ac.uk/your-studies/regulations-conduct-and-safety/making-a-complaint.